A helpful way to understand distress is to treat it not as a personal failing, but as a sequence: a chain reaction you can learn to recognise earlier, rather than only making sense of it all afterwards - once you can see the sequence, you can start noticing where you are in it and how to potentially intervene.

Burnout is often talked about as if it were a personal failure. In practice, it is usually a collision between chronic pressure and a person who has learned to keep going long after their limits have been crossed.

Avoiding phone calls will impact your personal and professional opportunities. Whether it's arranging an appointment, handling work-related